The Compass Lift Installation Process: What to Expect with Your New Build Home Elevator

Designed for modern living, our innovative home lifts provide accessible luxury tailored to your unique needs, perfectly integrating into your lifestyle, home, and vision.

Written by James Garrett • February 26th, 2025

When investing in a premium home elevator for your new build, understanding the installation process helps ensure a smooth experience. At Velocity Home Lifts, our Compass elevator combines precision Australian manufacturing with expert installation by our professional teams. As New South Wales’ leading manufacturer of home elevators, we’ve installed hundreds of lifts across the region, from Sydney’s Northern Beaches to Newcastle and Wollongong.

Pre-Installation Planning: Setting the Foundation

Before installation begins, our team conducts thorough site assessments and planning to ensure everything meets our exacting standards. This includes:

  • Detailed shaft measurements and specifications verification
  • Coordination with your builder on structural requirements
  • Review of electrical and safety system requirements
  • Timeline planning to minimise disruption
  • Final check of all lift specifications and customisations

Our experienced team works closely with your builder or architect to ensure seamless integration into your new home design. We provide comprehensive technical documentation and support throughout the planning phase, ensuring every detail is perfect before installation begins.

The Installation Journey: A Two-Day Process

Day One: Core Infrastructure

Our expert installation team begins with the foundational elements that ensure your lift’s safe and smooth operation:

  1. Structural Framework
    • Precision installation of the base system using laser-level technology
    • Setup of the guide rail framework for optimal performance
    • Integration of primary support structures for maximum stability
    • Installation of advanced safety brackets and support systems
  2. Technical Systems
    • Integration of state-of-the-art electrical systems
    • Setup of communication infrastructure
    • Installation of emergency backup systems
    • Implementation of advanced safety mechanisms
  3. Primary Lift Components
    • Installation of German-engineered drive systems
    • Setup of precision guide mechanisms
    • Integration of safety equipment
    • Preparation of trailing systems

Day Two: Lift Car Assembly and Finishing

The second day focuses on bringing your lift to life with meticulous attention to detail:

  1. Lift Car Installation
    • Assembly of premium car components with precision fitting
    • Integration of energy-efficient LED lighting systems
    • Installation of safety features including light curtains
    • Setup of user-friendly control systems
    • Implementation of emergency communication systems
  2. Aesthetic Finishing
    • Installation of custom-selected interior finishes
    • Integration of chosen design elements
    • Setup of architectural lighting
    • Fitting of premium control panels
    • Final aesthetic detailing
  3. Quality Assurance
    • Comprehensive testing of all mechanical systems
    • Multiple safety feature verifications
    • Operational smoothness checks
    • Load testing and performance validation
    • Final adjustments and optimisation

Service Areas

We provide professional installation services across New South Wales, including:

  • Sydney Metropolitan Area – Complete coverage including Northern Beaches, Eastern Suburbs, and Inner West
  • Central Coast – From Gosford to Lake Macquarie
  • Newcastle – Including surrounding suburbs
  • Wollongong – Serving the entire Illawarra region
  • South Coast – Extending to major coastal areas
  • Canberra – Serving the ACT region
  • Regional Areas – By arrangement

Post-Installation Support

After installation is complete, we ensure you’re completely comfortable with your new lift through our comprehensive handover process:

  1. Commissioning
    • Thorough testing of all operational aspects
    • Safety system verification
    • Performance optimization
    • Certification completion
    • Final inspection and approval
  2. Customer Orientation
    • Detailed operation training for all family members
    • Safety feature demonstration
    • Maintenance requirements review
    • Emergency procedure explanation
    • Hands-on operational guidance
  3. Documentation and Support
    • Warranty activation and registration
    • Preventative maintenance schedule setup
    • 24/7 emergency contact information
    • Comprehensive user manual provision
    • Service documentation and records

Our Quality Commitment

Every Compass lift installation reflects our commitment to excellence:

  • Australian-made quality with local support
  • Industry-leading 25-year warranty on motor and gearbox
  • Professional installation by factory-trained technicians
  • 24/7 support availability
  • Regular maintenance service options
  • Fully certified and compliant installation

The Velocity Difference

Choosing Velocity Home Lifts means partnering with Sydney’s only lift manufacturer. Our unique position allows us to offer:

  • Direct factory support
  • Rapid access to parts and service
  • Local technical expertise
  • Customisation options
  • Short lead times
  • Premium quality assurance

Next Steps

Considering a Compass lift for your new build? Contact our team to discuss your specific requirements and learn more about how we can enhance your home with our premium elevator solutions. Our experienced consultants can provide detailed information about:

  • Custom design options
  • Space requirements
  • Installation timelines
  • Technical specifications
  • Warranty coverage
  • Ongoing maintenance

Contact us today to arrange a consultation or visit our showroom to experience the Compass lift in person.


This overview is intended as a general guide to our installation process. Specific details may vary based on your home’s requirements and chosen lift configuration. All installations are completed in compliance with relevant Australian standards and regulations.

James Garrett

James Garrett is a dedicated expert at Velocity Home Lifts, ensuring top-quality lift installations with a focus on safety and reliability.
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